Privacy Policy

At MTMIS Punjab (Motor Transport Management Information System), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our website, services, and related platforms. By accessing or using MTMIS Punjab, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information to provide and improve our services:

1. Personal Information:
   • Name, contact details (email, phone number, address).
2. Technical Information:
   • IP address, browser type, device information.
   • Cookies and usage data to enhance your experience.
3. User-Generated Information:
   • Information provided when you contact us or submit forms on our platform.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services, including vehicle registration, licensing, and e-challan systems.
• To process transactions and send payment confirmations.
• To communicate with you regarding updates, notifications, and support.
• To improve our platform, services, and user experience.
• To comply with legal obligations and enforce our terms of use.

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

• With government authorities as required by law or for regulatory compliance.
• With service providers who assist us in operating our platform (e.g., payment processors, IT support).
• In case of legal requests (e.g., court orders, subpoenas) to comply with applicable laws.

4. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission and storage.
• Regular security audits and updates to our systems.
• Restricted access to personal information for authorized personnel only.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience.
• Analyze website traffic and usage patterns.
• Remember your preferences and settings.

You can manage or disable cookies through your browser settings, but this may affect the functionality of our platform.

6. Your Rights

As a user of MTMIS Punjab, you have the following rights regarding your personal data:

• Access: Request a copy of the data we hold about you.
• Correction: Update or correct inaccurate information.
• Deletion: Request the deletion of your data, subject to legal obligations.
• Objection: Object to the processing of your data for specific purposes.

To exercise these rights, please contact us using the details provided below.

7. Retention of Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the retention period expires, your data will be securely deleted or anonymized.

8. Third-Party Links

Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically.